Application Product Analyst Senior

Job ID


Specialty / Department

Wi It Clinical Analytics

Full / Part Time


Hours / Bi-weekly Pay Period



  • Aurora West Allis Med Ctr
    8901 W Lincoln Ave West Allis, WI 53227

How You’ll Make a Difference

Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Performs and leads tests of software to ensure proper operation and freedom from defects. Responsible to guide and advise subject matter experts, team members, and end-users through analysis, definition, verification, and validation to ultimately ensure that the evolving application meets the business and clinical/laboratory needs.

Develops technical and/or non technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff.

Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.

Performs and assist other Application Product Analyst team members in the analysis, design, configuration, testing and maintenance functions. Resource for assigned application(s). Support and troubleshoot as needed. Respond to user calls as necessary.

Effectively communicate with users addressing certain aspects of complex project requirements such as specifications definition/review, impact monitoring, user updates, training, needs definition and related support; effectively explain the functioning of the application software and related systems to the users. Communicates and interact with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality.

Creates documentation for all HL7 interfaces, listing the structure, the field assignments and troubleshooting techniques. Provides training to the computer operations staff for monitoring and resolving HL7 interface related issues.

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possess expertise in the clinical service lines business unit plus an understanding of the IT organization's systems and capabilities. Negotiates agreements and commitments by facilitating communication between clinical service lines business unit and IT from initial requirements to solutions.

Serves as an experienced Information Technology advisor providing users a better understanding of computer software capabilities and limitations. Evaluates vendor offerings, software enhancements/review for adherence to technical standards, facilitate development, implementation and maintenance tasks, and maintain the integrity of programs and data.

Analyzes clinical service lines operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assist in the business process redesign and documentation as needed for new technology. May make recommendations for buy vs. build decisions and do feasibility studies.

Prepares project plans, which includes definition, scope, resources and schedules; prepares a detailed project timeline and budget estimate and completes programs and projects within established budget and deadlines.

Coordinates of all aspects of assigned system development, implementation, operation and maintenance; including application design, development, testing and documentation, development tool, network and operating system maintenance and system performance monitoring. Works to assure maximum system availability and data integrity. Coordinates the development of reports, queries, forms and screens to meet process and information needs of users.

At Aurora Health Care

At Aurora Health Care we pride ourselves on taking care of our people. And not just our patients—we mean you, too. We help each other live well. When you work at Aurora, you get the chance to work with a dedicated team that’s as passionate about the work as you are. Here, you’ll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment. But more than that, you have the opportunity to change lives—including your own.

Diversity and inclusion matters at Aurora.  We celebrate our differences and nurture an environment where everyone feels included.  We know that when we reflect the communities we serve, when we embrace differences and bring our whole selves to work every day, we are working as one to build a healthier tomorrow for everyone.  Aurora supports a safe, healthy and drug-free work environment through criminal background checks and pre-employment drug testing.  We maintain a smoke-free environment at all our locations.  We are an equal opportunity employer.


License & Certifications

None Required.


Bachelor's Degree (or equivalent knowledge) in Computer Science or related field.


Typically requires 5 years of experience in working on moderate to complex business process mapping, analysis, defining business and user requirements, acceptance testing and documentation.

Proficient in using applications, operating systems and databases to include the hardware, platform, connectivity, and interface design. Experience in Interface Connectivity Standards transactions and code sets.Proficient at specifying user requirements, interacting with technical, health care staff and vendors, and documenting user needs, outcomes and procedures. Strong project management skills with ability to use project management software.Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and instruct and guide team members.Organizational and analytical skills. Strong ability for technical problem solving, logical and organized thinking. Strong problem and issue resolution skills. Strong written and oral communication skills. Ability to effectively handle customer contacts.Ability to work closely with health care application users, vendors, and technical professionals. Proficient in translating user requirements into system specifications. Understanding of change management practices and procedures. Demonstrated understanding of technical components and how they relate to applications.